Camelot's systems allow them to check exactly when and where a ticket was bought, but they do not have access to CCTV to help verify claims. The investigation of prize claims is done by a "security team" with a range of other duties.

EuroMillions or Lotto, and draw date, the ticket was purchased for, How many entries you purchased and the numbers included in each, How you think the ticket was damaged/destroyed. We say we wish Mr. Milliner the best of luck claiming his superlotto-plus prize and hope it ends up being settled in the right way, with the right winner receiving his winnings. Firstly, the good news, a winner has come forward to claim the $63m USD SuperLotto Plus jackpot from August 2015. Prizes must be claimed by the end of the 180th day after the draw, and Camelot would wait until the end of the period to allow possible winners to come forward before considering payouts on damaged or lost tickets. Video. A man who claims he bought a $63 million winning ticket in the California lottery is suing, saying he was told the ticket was "too damaged" and disallowed for the jackpot. When people are in a hurry to check tickets, however, especially several in a series quickly, there can be a glitch. US election 2020: Why don't we know the result yet? You can avoid any worries by entering lotteries online, as then entries cannot be lost, stolen or damaged. My husband bought a scratch off lottery ticket and accidentally left it in his pants pocket that went through the wash. The BBC is not responsible for the content of external sites. Lottery players may be tossing out winning tickets because they're not being tested properly at self-serve checkers. .css-14iz86j-BoldText{font-weight:bold;}A Worcester woman has come forward to claim a £33m National Lottery jackpot - but she says her winning ticket got damaged in the wash. This is a photo of the superlotto-plus ticket in question, you may be able to notice already why this didn’t settle the issue straight away! function() { Please reload CAPTCHA. So how does the lottery investigate tickets that have been washed or otherwise damaged, asks Alex Morrison. She generally buys two six packs of Lotto Max tickets every week, and uses a scanner to check them. The store employee had mistakenly thought it was not a winner when he ran it through the machine, only for a message to appear moments later saying that the ticket holder should contact the National Lottery. We took it back to the retailed but they couldn't get the barcode to scan. The date and exact time where you bought the ticket, The location and name of the store where you played, The name of the game, for example EuroMillions or Lotto, and the draw date(s) the ticket was valid for, The draw date on which you believe a prize was won, How many entries you bought and the numbers selected. Watford, Water Damage - typically caused by a trip through the washing machine. "If you do it before that, it doesn't click in right.". US election 2020: When will we know the result? Video, Three elders reveal what it takes to be a leader. You Won the Lottery! WD18 9TT. This is the story of the Superlotto-plus jackpot winner, who’s telling the truth. The “winner” in question is Brandy Milliner, who not only claims that his damaged superlotto-plus ticket is the winning ticket but that he also got a letter congratulating him on his jackpot win from the super-lotto plus organizers. Your email address will not be published.  = 

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