does rockauto sell counterfeit parts
Rockauto was first mentioned on PissedConsumer on Sep 10, 2011 and since then this brand received 4716 reviews. I agree. User's recommendation: Don't hold your breath while waiting on your order. I shop wherever I get the best combination of value and service, not always the cheapest. No harm I guess. The head was picked up on sept 4. I will steal a bow by saying I was the first to expose the erratic warehouse assignments RA concocts in order to raise the shipping total. I ordered a cylinder head from rock auto. I just wanted to get my part on time. I am worried about counterfeit parts on amazon. Review #2245971 is a subjective opinion of poster. 2) You'll still be dealing with liars but like they say, "If the price is right". Denso SK20R11). I've found some wonderful deals on Amazon. So ya they're good. Did your MPG improve also? Here's One Way To Tell If An Amazon Product Is Counterfeit. User's recommendation: Do not use RockAuto. CHad to wait to do this job.
I also had a similar problem. RockAuto.com does not even provide a paper catalog, instead keeping all their parts with updated stock info on their website. Any chance you can show a pic with counterfeit next to the real deal?
User's recommendation: I received my alternator with no instructions for how to return the core. And then they make it impossible to return or keep charging you. I ended up going though the manufacturer to resolve the issue. Review #2248279 is a subjective opinion of poster. For european cars, I've been using FCPeuro. Yup, they are always dead on regarding compatibility (in my experience) when buying parts, though I've double checked before ordering. one time gives you one price and other gives totally different price but that price is about 4x higher. Review #2252274 is a subjective opinion of poster. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. NOTE to customer service rep Max(?) Checked the compatibility of my vehicle with parts even and they still sent the wrong parts claiming it was my mistake for ordering them even though the site said they were compatible. Too easy. They are dishonest and will charge for their mistakes.
By using our Services or clicking I agree, you agree to our use of cookies. Besides Rock Auto, Amazon, eBay, AAP, Napa, whoever has whatever I'm looking for at the best price. Now I need to find a deal on snows.
I have the same symptoms. I believe Dorman has a "Motormite" line. We'll just disagree on that point. Oil and fluids, mostly Wally World. WTF? Expensive lesson. 5 year old 6.
There go's that order. The different warehouse thing can be a bitch. 5 years ago. Please create a password for your account. Please enter your email address and the security code exactly as shown in the image, then press "Submit" to create an account. Not only that, but their prices are pretty great. The company will not honor a return do to the time passing. The overall rating of the company is 2.6 and consumers are mostly neutral.
I called in February and no return call, emailed in March and was told couldn't return parts. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Location. unfortunately many times I checked for the same item being shipped from the same location to the same zip and the quotes were different via the same shipping provider. Appreciate it man. Last on list is AAP. Pissed Consumer © 2020 All They are trying to claim I do not want the parts as the reason for a return but this is also fraud as they sent me the absolute wrong parts to fit my vehicle. Problem was a simple fix, price was Ok. Interesting. It's been more than 30 days, so can't do anything about it with RockAuto. I sent the head back just the way they told me and I still havent gotten my 100 dollar core charge back. Even their oil change kits have a lifetime warranty, but I don't want to abuse them that bad. Do you sell the decals that are the door,steering wheel and on the telephone pad, They wanted me to pay return shipping when they sent wrong part. Bad parts not fully inspected even if they say they are. I've ordered a lot of parts from RA and I haven't had the problems that the other reviewers here have had. Really great selection and prices. Ordered mirror for my 2014 Nissan Truck, it was the exact fit and was 2/3 cheeped then going through the dealership and fast service, I understand that you do all of the bussiess on line but there should be some to asnwer comsummers not threw.text or email. The sensor inside the box was sealed in the factory bag, so I went ahead and used it. Both local and online.
There are certain speed parts that I wouldn't buy used - like anything to do with the brake or cooling system - but other mod parts like interior, intakes, body parts, wheels and (in the non-rusty parts of the country) even stuff like aftermarket exhausts in good condition should be OK to buy used IMHO. when you ask them why it happens, you get the same bull crap answer. Press question mark to learn the rest of the keyboard shortcuts. I also don't blame them, you have to know what you can get away with on the cheap and what you can't. Not my mistake but I am out over $60. It varies by this and that etc.
people who work there are as dumb as they can be. Supposed to have 28, and only has 27. What I got was a run around & rude treatment. There is not enough information available to create the chart. Never said it was the "only" place to get safe plugs, however it probably is the "safest" option. Just ordered a bunch of filters and a radiator drain petcock from RA and the $7 s&h (using USPS) left the total way beneath the price of stores. They also send u a magnet with every order and they're slowly taking over my freezer door. Tracking number: 940011****847822****97 This order was supposed to be here Friday, moved to Saturday, then noted to be here before 8pm. Placed an order 2x and no order was received. But the most helpful symbol that RockAuto offers is the red heart. The price level of this organization is medium according to consumer reviews. You were asking for links earlier, I'm just referencing someone who has had issues with fake plugs.
Reviewers write the most about Rockauto Shipping Service and give it 3.0 stars out of 5. First, if a flag appears next to the make of a vehicle, it is because that vehicle is only available in certain countries. For future reference when getting other parts, make sure to read the description by each part because some cars have different options to fit different parts. I recently bought a ARP Pontiac V8 top engine/accessory bolt kit off Amazon for $50. I just confirmed with him; he knows to check the subsection. Still usually worth it. Counterfeit spark plugs - hats off to RockAuto, Toyota 4Runner Forum - Largest 4Runner Forum, Classifieds - buy & sell (no commercial ads please), Engines / Suspension / Wheels / Tires / Audio / Accessories, European T4R & Hilux Surf Clubs (click to view), Asia & Oceania T4R & Hilux Surf Clubs (click to view), Africa & Middle East T4R & Hilux Surf Clubs (click to view), Latin America / Carribbean T4R & Hilux Surf Clubs (click to view), PSA: Beware of Fake Iridium Spark Plugs (Ex. worst thing is their shipping calculator sucks. In the best possible way. The algorithm is subject to change in future.
Review #2250502 is a subjective opinion of poster.
I need to return a part. Most commonly, consumers tend to contact Rockauto to ask questions about: Request for Information, Shipping and Delivery, Return/ Replace. Their online catalog has many different symbols that customers should know about that will help them choose the best possible product for their need. I need to check mine. All Rights Reserved. Cookies help us deliver our Services. Rockauto was first mentioned on PissedConsumer on Sep 10, 2011 and since then this brand received 4715 reviews.. Rockauto ranks 29 of 423 in Auto Parts and Accessories category. I just dealt with a cheapo part headache from rockauto. They'll fit. Charged parts plus shipping. Rock, Amazon, eBay, Craigslist, Pick and Pull all the usual suspects... just depends on what's needed. rockauto.com is not a scam . Unlike other auto parts supply websites like PartsGeek.com or Autozone.com, RockAuto has no brick-and-mortar stores. I figure it was ordered incorrectly and returned after they opened the box and saw through the sealed bag that it was the wrong one. You must log in or register to reply here. I guess he uses this site more often then I thought. Just dont like that there is no one to talk to if u have problems. They are a great website but you have to be careful with them like you do any other parts supplier. I like rock auto for there parts selection and how they get the parts to you in a reasonable time.
I have been a loyal customer and have bought thousands of dollars worth of parts over many years from RockAuto. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices.
Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. We are processing your message. Dininni, from November 2011 through June 2012, operated Professional Parts USA in Easton, conspired to sell counterfeit OEM parts. this may be my last order, saving a bit of money isnt worth all this!
Complete fraud!
Buyer beware: Bought two radiator hoses that indicate a direct fit for my car on the Rockauto website. Of the chain stores, I typically use Autozone as their rewards program is more generous (amounts to 20% off if you buy 5 purchases of $20 each). Lower idle and a slight shake then sometimes its smooth as butter. Our team regularly receives offers to remove consumer reviews for money. Twice now", "Beware of not getting a full refund. Along with his co-conspirators, Dininni also deceptively packaged certain aftermarket automotive parts, including brake pads and water pumps to falsely make it appear as though these parts had been manufactured by OEMs. yes I order the part. I received my alternator with no instructions for how to return the core. Review #985924 is a subjective opinion of poster. Sometimes only dealers have it. Most things are cheaper from RA than what I can get from our local stores, even with my shop discount (and I work for a big store that gets a steep discount). They use information catalogs from places like http://www.dcinet.com/ and SEMA Data Coop, which provide ACES / PIES information structure for automotive parts. (I checked with Fedex, got all info to correct problem, RockAuto would NOT take the info to fix the problem) Never got package, was charged shipping, got no help from customer service. Where are you guys buying good replacements (not OEM) online? Rights Reserved, You Are About to Contact PissedConsumer.com. Everything else I've ordered has been fine.
In conclusion, some parts are good, some are bad. I planned a weekend to do the work because it's a lengthy job and now that time is gone. © 2020 Reviewopedia. I dug deeper and found that it wont be here this evening. last time i ordered something my daughter saw the magnet in the box and was like.. ohh dad can i have that magnet.. i was like ehh hhhhh but i uhhh collect them on my toolbox. Searching by part number usually brings up a bunch of dealer sites. Easy to use parts catalog. Twice now. So 49 days later I pull the mounts out of the box and one is incorrect. There is no phone number to call and Ive been emailing trying to get help for hours.
parts - Amazon. I’m still waiting on my part when cv axle for both sides coming. Our content is free because we may earn a commission if you purchase products after clicking ads on our website. PS just because a name starts with De does not mean the person is necessarily "Mexican". I'm tired of the Rockauto shipping games and quality control issues. Invoice75538623 price $56.67. RockAuto ships auto parts and body parts from over 300 manufacturers to customers' doors worldwide, all at warehouse prices.
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