misfits market customer service
Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can.
We recently updated our website and have heard that a few people are having issues accessing their account page. It was missing 5 things from my order; they just put lots of potatoes (which I did not ask for in the preorder). How much ginger can one household use in a month?
Id love a kabocha squash but have never had a chance at one. Hi Sherry, we’re sorry to hear about the state of your celery! Read more. I was wondering if I was still charged for this? Just wondering if maybe more thought could be given to the quantities? I like squash but this was overkill. Hi Micah, we apologize for our lack of response! Simply fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new And they can let you know what the fruit or veggie is! BBB remains operational and focused on serving our business community. Biodegradable Packaging: A That’s definitely not up to our standards and we want to make this right.
Thank you! I live several states away from their shipping location, so I think that most people should have no problem. That’s definitely not up to our standards and we want to make this right. Some weeks, I just can’t find enough choices in a customize category. Bad experience (and this was only the third box). Thank you for your understanding. Red potatoes: Organic red potatoes are pretty pricey; a bag this size would cost me around $3 at Aldi. good condition when it gets to my house. How do I get to the marketplace?
You’ll be refunded in full.
Due to the nature of our rescue business, we may not be able to include peaches in your next order but we will look into making this right. I reached out to customer service where I received 1 email back only and the rep essentially sent a bullet point response disagreeing with my initial email. I don’t even like mangos. Or, our customer success team is always happy to try to identify something in your box! Veggies and fruits on a truck for 5 days not ideal. In the meantime, we want to make this right. This is one reason I have not signed up yet. Hi Maryellen, we know how disappointing it is when you try to customize your box and many things are sold out. I am sure I will come up with the same conclusion.
I understood it was during your transition and chalked it up to that.
Due to the nature of our rescue business, we have a limited number of each item that we were able to rescue, which is why some weeks it may appear that some items are sold out sooner than others. I’ve now missed my first customize your box period because I was too early on the 1st. Thank you! received my first box today. Hi!!! I suppose the only way to know if a Misfits Market subscription is worth the cost is to look at some real numbers.
If you’re still having issues accessing it, please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. Bok Choy: Approximately $1.69/lb. My last box I received celery was already bad. Broccoli: It would cost me around $3 for a package of organic broccoli at the store. I emailed you a week ago and never heard back so I cancelled my upcoming box. There is no variation to their products; every two weeks I received a dozen cucumbers, over six rotten mango, celery, some rotten lettuce, radish, and turnips. However, we want to make this right! We won’t process or publish complaints or customer reviews about allegations of transmission of the coronavirus from the business or its employees to consumers; about a business’s operating hours during mandated shutdowns; or about lapses in business licenses or delays to permits caused by licensing or permitting offices being closed. I signed up for a box last week. The remaining produce had a shelf life of 3-5 days when it should have been 2 weeks. Was brown And very wilted. Too many mystery products - a packing list should be included to minimize guessing and wasted time searching for clues online. Second box I customized and I really think I will just allow the random selection of products. Misfits Market is a produce box delivery service.
Box Value: C-/D Scroll down to “Your plan” and click “Manage” where you’ll be able to change your subscription preferences. Scroll down to Your plan and click “manage” to change your subscription preferences. Misfits Market is a reputable shop in the market for its quality, customer service, and special deals they provide during festivals, or sale occasions. If you’re unsure about the status of your box, please log in and visit your account page here: https://www.misfitsmarket.com/account At the top of that page it will give you the status of your box—whether it’s in transit or still in the packing stage. But we’re here to make a case for fall fruit being highly underrated. To pause your subscription or cancel, please visit your account page here: https://www.misfitsmarket.com/account. I want to cancel my subscription misfits I was not please with the order I received it was not much in the box, it was wet. Can you replace them in my next box ? Salad Greens: Since I typically purchase organic greens, I pay about $4 for a week's worth. Took me a while to figure this out. I never got an email link to choose my items! We’re sorry to hear about the status of your box once it arrived and we want to make this right. We’ll pass this feedback onto our team. I expected something larger, or if they are that small, more than one. View customer reviews of Misfits Market. We’ll pass this along to the team and update you with an email and on our social accounts once you can test this feature. Thank you! I’m going to continue to try and reach out but I would not recommend risking your money with Misfits Market.
However, it sounds like this box may be delayed. All attempts to reach them via email, phone, and Instagram failed. Hi Carolyn. Thank you! Why do I have to choose a certain amount of things in each category?
Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. Can you make my account correct so that I can be a great customer?
I am ready to stop this service. I'll just post the next picture in my file so I'm not intentionally the best value; it's just totally random. I asked for yellow squash, which I got – one tiny yellow squash. Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can.
My last box was a disaster. Customer service is nit that! Onions: This is around a pound of white onions, so about $1.69 for non-organic at the store. If you’re going out of town for the week, simply click “Skip delivery” for the week you want to skip. You can review that page here: https://www.misfitsmarket.com/whats-in-your-box.
Your ticket will be added to our queue and our team will be in touch with you via email as soon as they can. This would be for non-organic pears, while the Misfits Market pears are organic. Thanks! If it’s already open, you’ll be able to customize and add Marketplace items in right away! It’s like the perfect brunch salad! Additionally, we save a number of base items like squashes for mystery boxes, so you could always try getting a mystery box occasionally. Our produce delivery is a large part of our weekly groceries, and it’s just about the perfect amount for our size family for a week.
Any plans to expand to my state so I can purchase from Misfits Market? As you can see, I paid a very similar amount to what I would pay for this food at the grocery store. Use the following coupon code at checkout for a discount on your first Misfits Market produce box: COOKWME-GR9QPE. There is literally one button on your account that you click to cancel your subscription.
Their account management is one of the easiest I’ve used among all the various online accounts I have.
Would be about $45 per month for fruit and veg. Hi Bertha!
When the box comes damaged, I put the blame on the carrier. The only problem was that these imperfect produce boxes were never available in my area. While I have had some issues with missing Marketplace items, customer service has always been outstanding in correcting shipping mistakes. BBB Business Profiles may not be reproduced for sales or promotional purposes. Great idea, if you don’t live in Florida I guess….. Hi Cilia, we’re sorry to hear about the state of your first box! Apples: I would pay around $3.50 for this many organic apples at the store. My first box was never delivered, as the fedex report said damaged goods. Celery: I pay about $1.25 for a pack of non-organic celery at the store, so $2.50 for these 2 bunches. I live in Missouri. Thank you! September is one of those weird “in-between seasons” months whereas October is 100% fall. I’m tired of getting celery and fresh ginger. I don’t care if the produce isn’t pretty but if it’s over ripe or inedible I’m not interested in your product. Overall I have greatly enjoyed my boxes! I would like to see more vegan items like vegan cookies and crackers. It was enough for a bad soup and a salad. I wrote to them and never got a reply.
This Mischief box costs $22 for 10-13 pounds of organic produce.
I wrote the team but never received a response.
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