Close and reopen Internet Explorer.

While this service is offered in your area, it might not be available at your specific address.

Then you can use that rogers ID and Password they give you or use the USB sitck. RogersDarrell, If that doesn't work, it might have been changed(Which is actually a good idea to change the password for it)If you call in I believe rogers can reset it for you. Enter your postal code to check availability in your area. That SHOULD be the default password to get in Was it ever changed at any point? You could try a hard reset on the device (hold the reset in for a good 10+ seconds).Or you can call into tech support, they should be able to log in via their login into the device, and reset the password for you. If you're unable to download the latest version of Internet Explorer, please ensure you have compatibility view turned off. Login to the modem using a wired connection with a pc, bring up a web browser and enter into the address bar to bring up the login page. I'm trying to login to my  Hitron CGN2-ROG  modem at and i'm using the username "cusadmin" and password "password" as instructed on the back of the modem. I am trying to login to my CGN2-ROG modem, I try cusadmin/password and it does not work.

- last edited on We're sorry, but we're having technical issues. Solved! ‎11-14-2014 User name is cusadmin, password is password.

‎01-07-2014 ! Personal opinion, don't use the USB stick. The modem password and wifi network names should be changed from their default values to entries that have random characters, numbers and symbols, which will prevent modem or network hacking. 12:33 PM That's what we're here for! Offers high-speed Internet and a wide range of online services through a partnership of Rogers Communications and Yahoo. After that the login page will show up for another two weeks, then disappear.

Please check back soon. I'm kind of confused on how to factory reset this.

A factory reset should also put the login info back to the default listed on the modem, but it will also wipe out any other changes you made, including your wifi name/password.

Some of the modems are already program with others SSID.

We do provide service there, but the offers may be different than the province you’re currently in. - last edited on by We recommend upgrading your browser. - last edited on I believe there's a place in the EasyConnect/CiscoConnect software that lets you see that changed password, though, but I'm not sure exactly where it is in there.

‎07-21-2014 ‎07-11-2013

06:40 PM RogersJermaine. That goes for any of the Rogers gateway combo modems, not just the Hitron ones. Those will take you to the modem's login page. Get AirPods with charging case for only $9.13/mo $4.50/mo (plus taxes) for 24 months with financing when you get iPhone 12 or iPhone 12 Pro for $0 down, 0% interest on a Rogers Infinite TM plan. Login to the modem using a wired connection with a pc, bring up a web browser and enter into the address bar to bring up the login page. The goal of the Rogers Community is to help you find answers on everything Rogers. Technically if you hold the reset button in long enough it should do the same thing but the pinhole seems to work better. Maybe under Advanced settings.

account on some common devices and email programs. 11:46 AM Select Compatibility View Settings. The postal code you’ve selected is in another province.

unplug after and plug back in.

Click on the Tools menu (you may have to press Alt to bring up the menu). Make sure "" is not listed under "Websites you've added to Compatibility View. Find out more about how we use your information in our Privacy Policy and Cookie Policy.

We noticed that you're not using the latest version of your browser. Just ask. Go to, click on the Mail icon and login with your username and password to access your email. Yahoo is part of Verizon Media. User name is cusadmin, password is password. Make sure "" is not listed under "Websites you've added to Compatibility View." ‎03-19-2015 ‎03-18-2015 by Track your data usage, view and pay your bills and get exclusive access to new features and offers. 12:29 PM

After registering, download the app for the best of MyRogers on the go! Information about your device and internet connection, including your IP address, Browsing and search activity while using Verizon Media websites and apps. Unable to login to Hitron CGN2-ROG modem, Re: Unable to login to Hitron CGN2-ROG modem, Re: Unable to login to Hitron CGN2-ROG modem. Click Tools again. - last edited on Want a new plan or to upgrade to the hottest new device? DO a hard reset, 10 seconds, small button at the back. Note: even with the stick you still sometimes have to pick your SSID (rogers-----), when the tech installed your modem/router, he must have asked you for a password, username remains the default, try some personal passwords. 04:08 PM Can't find what you're looking for? 01:56 PM ‎11-14-2014 RogersDarrell, Exchanged my cisco for the hitron modem. monitor your computer wireless until the you see the Rogers----- (your modem five numbers). ‎03-18-2015

12:10 PM Open Internet Explorer.

You can change your choices at any time by visiting Your Privacy Controls.

Set up a Rogers Yahoo! Make a one-time payment or set up automatic monthly payments. - edited Hopefully Rogers pushes out a firmware update that fixes this issue, and the 2.4Ghz light staying on in bridge mode. by

I tried internet explorer with the same cusadmin/password and it logged me in, Are there advanced settings for this modem/router?

Personal opinion, don't use the USB stick. Alternatively, you could do a hardest and set it back to factory defaults, but would have to set up all settings again.

If the modem is running in Gateway mode, its default mode, with a direct connection to the modem via ethernet or wifi, use as the primary address.

04:08 PM

If you use the USB key to set up your wifi, it also changes the login password for the modem.

CSR tech support can log into it and reset the login password back to the default one for you though (just make sure to tell them it's the password to actually log into the modem you want to change, and not the wifi one), but then the USB key won't be able to connect properly any more.

You need to unplug the modem then plug it back in and let it boot up. Update your contact info, switch to online billing, change your call display name, and so much more! The only useful things that the USB stick will do is set up a guest account and allow for limited parental controls. Manage all of your Rogers services online and with the app: On a shared plan? Sign in and browse for plans and devices marked Exclusive For You. 12:12 PM.

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Trying to configure the modem but anytime I visit and input cusadmin and password nothing happens when I click login. View your detailed bill online or save as a PDF for filing or printing.

You can exchange Flex Channels, add theme packs and more to build your custom TV experience. by Set alerts so that when a family member reaches their data limit, you’ll get a text message.

I can't seem to find a setting to change the username or put the thing into bridged mode, ‎07-21-2014 The modem will then reboot; once it's back up you should be able to log in with the default info. However, when I try logging in with this login info I get a message saying that the login failed. ‎01-07-2014 04:32 PM You can factory reset any of the modems by holding a toothpick or pin or something firmly into the pinhole for about 45 seconds. Login using that method and navigate through the various web interface pages to set the various parameters.

RogersDarrell. You'll still be able to use our site, but it might not work or look the way it's supposed to.

If the Compatibility View box is checked, click to remove checkmark. If you really need a guest account, you can do so using the newer CGN3ACR ( through tech support only ), or you can purchase a good third party router which will give you that ability and much more, with better control over the various features. We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development.

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