In this session, representatives from eLearning and Academic Partnerships and Student Success and Retention went over ways in which advisors might use the Collaborate Ultra tool as well as Strive to schedule and conduct real-time advising sessions … by emailing or by calling (806) 742-5933. Visit our Instructional Design website for additional resources, or email the Instructional Design team for a consultation. Instructors: Texas Tech University Blackboard Support email or call 806-742-5933. If you need assistance with anything Blackboard related, visit the Campus Support Portal at and log in using your OneTech credentials for frequently asked questions, knowledge base articles, and to create support tickets. quality online courses and take advantage of more opportunities to engage students From the TTU President: With the start of the fall semester just days away, I would like to take this opportunity to inform you of a new. and support tab in the bottom right corner of Blackboard. or contact us through one of the following: Phone: 479-968-0646Toll-Free: 866-400-8022Email: NBC Learn, a digitized archive of images, primary source documents, and historic stories, ance online and face-to-face classes, and to provide a rich educational resource for faculty and students. please contact IT Help Central at (806) 742-HELP, email them at, or visit the IT Help Central Website. TTU eLearning and the IT Division are happy to introduce an additional support option Using Blackboard Collaborate Ultra for Synchronous Advising View the recording of the session hosted on March 13.. You will also notice a question mark and support tab in the bottom right corner of Blackboard. Test Your Browser Settings, As a part of the Software-as-a-Service (SaaS) platform our Blackboard Learn system now runs on, and it's Continuous Delivery method for updates, Blackboard pushes out monthly releases of the Blackboard Learn LMS to the servers running our instance of the product ( For the last six years, IT, eLearning and Academic Partnerships, the TLPDC, University Libraries, and colleges have collaborated to coordinate outreach to our campus. Many faculty have incorporated NBC Learn materials into their Blackboard courses. we are asking all faculty to utilize the Mediasite Presentation function within Blackboard, Texas Tech University upgraded to Blackboard Learn 9.1, and Worldwide eLearning is This web browser does not support JavaScript or JavaScript in this web browser is not enabled. course progress and performance information. While no one anticipates any problems during these times, please be aware that there is always a possibility for unexpected issues. If you encounter difficulties with the Blackboard course content or tools, please contact your instructor and if needed, the instructor can initiate a request for assistance with Blackboard Support to resolve the issue by emailing or by calling 806-742-7227. On November 3rd at 5:00 pm all Spring 2021 live courses, that are in Banner, will be pushed to Blackboard. Announcements Welcome. During the scheduled downtime you will not be able to access the online ordering system, the current Portal, or Blackboard. You will also notice a question mark to access Blackboard support documents and information. can initiate a request for assistance with Blackboard Support to resolve the issue in regard to Spring 2021 courses. or (806) 853-5153 (local) to chat with a support specialist. For more information on fully online degrees in several fields, visit ATU Online. system, please contact, Compliant with NCAA requirements, athletic academic advisors have "observer" access You will notice messages throughout Blackboard with links to support documents and webpages. (Click red Login to Blackboard 9 button) Turn on the Term Setting in My Courses: Hover cursor over My Courses Module on My Institution page, Click the gear icon, Check the box to Group by Term, Click Submit . To find out if your web browser supports JavaScript or to enable JavaScript, see web browser help. You As one of these Blackboard SaaS clients, we are subject to AWS's maintenance schedules and they have recently announced an established maintenance window that occurs weekly on Tuesday mornings at 3:00 - 3:30 AM CST. We have scheduled all TTU-K12 systems to be down on Tuesday, November 3, 2020 from 7:00 a.m. until Wednesday, November 4 at 7:00 a.m. Use of Texas Tech Information resources is subject to Texas Tech Operating Policies and other applicable laws. © 1997-2020 Blackboard Inc. All Rights Reserved. During the scheduled downtime you will not be able to access the online ordering system, the current Portal, or Blackboard.

You can click on that link U.S. Patent No. During these periods, the Blackboard system may be unavailable. Please plan ahead. Work may or may not happen during this window. If you have other tabs open in the browser and do not want to close the whole browser, you also have the option of using incognito mode for your current browser or opening a completely different browser. You can click on that link to access Blackboard support documents and information. Texas Tech University. The collaborative campus group is working together to locate alternatives and coordinate campus notification. the Office of the Provost: eLearning & Academic Partnerships at.

Log in as bbguest and use JerryCares4u for the password. If you are experiencing difficulties that using Google Chrome does not resolve, please visit or contact IT Help Central at (806) 742-4357 (HELP) for additional assistance. Use of Texas Tech Information resources is subject to Texas Tech Operating Policies and other applicable laws. During the maintenance window, AWS performs work on clusters and instances in batches and our processes failover active clusters and instance to a different availability zone. For example, RDS and or Infrastructure changes may occur and take 30 seconds to complete, and batch one starts at minute one and batch two starts at minute two. Blackboard recommends the Google Chrome browser for the best experience in Blackboard Learn, especially when submitting documents or making posts. As we approach the end of the Fall 2020 semester, please see the following updates

Request to Combine Blackboard Live Courses, Instructor On-Demand Tutorials from Blackboard, Student On-Demand Tutorials from Blackboard, Office (806) 742-7227 || Student Support (806) 853-5153 or toll-free (844) 897-0537, © 2020  Texas Tech University, Graduate Certification Preparation Programs. committed to helping faculty and instructors explore these Blackboard features, develop In order to facilitate more efficient support during peak times, the Campus Support Center will be transitioning to automated support during the hours of 1:00 a.m. to 7:00 a.m. beginning on March 25th, 2019. Please plan ahead. Take a tour of a BbLearn course. Observer access provides limited view-only 7,493,396 and 7,558,853.

Exercising all preventative measures, conducting daily self-assessments, and reporting a positive diagnosis of COVID-19 are vital if we hope to reduce and contain the spread of this virus within our campus and local community. you need additional assistance with linking to Mediasite within the Blackboard Learn as opposed to only uploading videos into Blackboard directly.

From the TTU President: With the start of the fall semester just days away, I would like to take this opportunity to inform you of a new COVID-19 reporting platform that has been developed by the Texas Tech Information Technology Division. If you experience any problems with our Blackboard Learn instance ( during the updates please contact the Campus Support Center immediately at 479-968-0646 or we are working diligently to monitor our limited online resources. Detailed instructions, FAQs, tutorials, troubleshooting tips and more. Please enable JavaScript in your browser for the Blackboard application to function. We would like to show you a description here but the site won’t allow us.

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